In case of a planned hospitalization, you would have discussed on the date of hospitalization with the doctor. In planned hospitalization, you must apply for approval (pre-authorization) of the estimated hospital expenses with your TPA before a week. Our Insurance team will assist you with the pre-authorization process.

Health Insurance provider would authorize your pre-authorization request based on your policy and its terms and conditions for which you are eligible. Cashless facility and the amount eligible are subject to the terms and conditions of the policy. If you are not covered for an ailment, you would have to pay for the treatment. Other issues that arise are insufficient information in the pre-authorization form. Our Insurance team would assist in such issues and resolve them at the earliest. Once you have your approval, cashless treatment can be availed during hospitalization. It would be an advantage to have pre-approval before hospitalization.

If your insurance provider is not empaneled with KVT Hospitals, we would help you with the reimbursement process by providing the necessary documents like discharge summary, reports and bills required for processing your claim.